Human Error Analysis
Mistakes in everyday life are seldom more than a temporary nuisance. However, for those operating specialist machinery or controlling a large industrial facility, mistakes may not be so benign.
Our approach is to first understand the system failures that can lead to critical hazards, and then to pinpoint the human contribution to those failures, finally leading to the identification of safeguards or recovery actions and how best to design systems that may be operated safely.
User Centric Design specialists have contributed to major safety cases in nuclear, aviation, defence and medical industries by helping clients to design equipment that is compatible with users' expectations and abilities, thus helping to minimise the likelihood of a hazard ever occurring. We employ proven specialist techniques such as SHERPA and TRACER to identify human error and procedural violations, and then design and substantiate the human based safety claims using techniques such as HEART, THERP or RARA.
Our analyses fit into both qualitative and quantitative safety assessments for clients who need to fully understand the circumstances that make errors more or less likely, or who need to know the specific human error probability of individual human failures.
Talk to us to discuss your particular requirements. Our specialists would be only too happy to tailor a work package to fit your needs.
